MTN Confirms Cybersecurity Breach: 5,700 Ghanaian Customers Potentially Affected.
MTN Group has disclosed a cybersecurity breach that has impacted its digital infrastructure.
The telecom giant assures users that its platforms remain fully functional, and internal teams are closely monitoring the situation to prevent further disruption.
Preliminary Findings
Preliminary findings suggest that the personal data of approximately 5,700 MTN Ghana subscribers may have been compromised. Affected customers will be contacted directly by the company.
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Investigation and Response
MTN has joined forces with top-tier cybersecurity professionals to conduct a forensic investigation to determine the extent of the breach and assess any potential impact. The company has pledged the necessary resources to address the issue thoroughly.
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Cybersecurity Precautions
MTN advises its users to remain alert and adopt key cybersecurity precautions, including:
– Placing a fraud alert on credit reports
– Regularly updating MTN, MoMo, and banking apps
– Using robust and unique passwords
– Being wary of unsolicited messages and suspicious links
– Enabling multifactor authentication
Support and Communication
MTN emphasizes that safeguarding customer information remains a top priority.
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The company promises transparent communication and ongoing updates. Customers with inquiries can contact MTN’s support team by dialing the toll-free number 100.
